Avatique

Version 2026-10 · Draft for review by US, EU and Swiss counsel before launch

Complaints and appeals

Anyone can complain, including people without an account. Every decision can be appealed.

1. Report content

  • Use 'Report' on any page or post, or the form at /report. You don't need an account.
  • Reports of non-consensual content or anyone under 18 hide the content immediately while we review it. We act on these within 48 hours and on all illegal-content reports within 7 business days.
  • If you appear in content without consent, we remove it and block re-uploads. Disputed consent goes to an independent arbitrator at our cost.

2. What we tell you

  • We confirm receipt within 24 hours and tell you the outcome.
  • When we act against content or an account, the person affected gets a statement of reasons: the rule, the facts, whether automation was involved, and how to appeal.

3. Appeals

  • You can appeal any decision from Settings → Account health within 6 months. A different reviewer decides, usually within 7 days.
  • If you're in the EU and still disagree, you can use a certified out-of-court dispute settlement body or go to court.

4. Contact